State Farm® Insurance Agent Aaron Stiles

"Brittany was very helpful and sweet, patient when I had to go back and forth to get things and explained everything well."

"I had previously posted a 5-star review, but had to remove it due to the headache that has been homeowners insurance over the last two months. Like many others, my homeowners insurance premiums had been steadily increasing for the past several years and I was interested in saving money. In early June, I had been searching online for more affordable insurance. One of the agents from the office reached out to me and gave me a quote. The price was excellent, so I called the agency back to pursue this quote. Everything seemed like a great price and very simple, so I paid in full for a year of homeowners insurance as well as beginning auto insurance as well. I cancelled my prior homeowners and auto insurance to proceed with State Farm. About two weeks later, I was notified by the office that State Farm would not underwrite the policy because I "needed a new roof" and that "the whole roof" needed repair based on drone photos a representative had taken of my home. I was concerned about this, so I called several roofing contractors in the area (all who either had A+ ratings on the BBB or who were voted Best of the Best in Chattanooga for several years running.) The roof is 13 years old, but if my roof truly had this much damage unbeknownst to me then I was prepared to either repair or replace the roof. Each of these professionals, including one referred to my home by the State Farm office, stated that the roof looked great and the estimated minimum life expectancy of the roof was 5 years by one and as long as 10-12 years by the others. Despite this, the policy would not be underwritten because some shingles showed signs of degranulation. At the time of the above phone call informing me that the policy would not be issued, I was not informed that I still had coverage through State Farm through early August. I had received a refund check for less than the full amount I paid. I was in a panic because I thought I had unknowingly been without homeowners insurance for several weeks. After discussing this with one of the agents, they clarified that the policy was effective until early August, giving me time to obtain other coverage and that I was not without coverage until that time. I did successfully obtain coverage through another company, but it was a big pain to find good insurance at a reasonable price, then have the rug pulled out from under me with a poor explanation regarding why, and to then contact and meet with roofers, find new insurance again, and deal with providing documentation proving to the mortgage company that I truly did have insurance effective for all dates, as well as making sure that all refunds received were correct."

"Very pleased with Mike here at this location. He saved me a lot of money by switching over to State Farm. He was very knowledgeable and made it easy to understand when going over the policy. Would highly recommend! Thank you Mike"

"He's been very helpful and goes above and beyond. If he's not your insurance guy, you have the wrong Insurance."

"Mike Manis is one of the best guys around town!! Kind, courteous, and always willing to go that extra mile. See him for all your insurance needs!!"

"Brittney is the best! Very knowledgeable and sweet as a peach! Would definitely recommend talking to her for your insurance needs."

"Mike Manis, whom I communicated with during the process, reviewed my current home and auto policies and offered me an equal bundle at $450 a year less than my current policies. I took it."

"Mike did a fantastic job on quoting my family’s automobile policy. He saved us money and we have better coverage! Would highly recommend giving him a chance to do the same for you!"

"Very pleased with the service from State Farm. Mike has been very pleasant to work with."

"Wonderful customer service!!! Mike Manis is very knowledgeable and quick to respond!!!"

"Got a quote from the a guy named Mike, and he made me feel confident. Very knowledgeable and professional people over there. Answered all my questions promptly."

"Very pleased with the customer service I received. Mike is always a pleasure and answers all my questions. So glad I switched from my old provider!"

"Very professional and pleasant to work with. Explained everything in detail."

"Really happy with State Farm so far. Mike has been awesome—always answers my questions and makes everything easy to understand. It’s nice having an agent who actually cares. Would definitely recommend!"

"After our previous insurance provider unexpectedly raised our premiums for both home and auto without any communication, we decided it was time for a change. We reached out to Aaron Stiles for a quote, and from the very first conversation, it was clear, we had found the right team. The communication was outstanding, and the level of customer service has been exceptional from day one. Aaron and his team made the entire process seamless and stress-free. We couldn’t be happier with our decision and highly recommend them for anyone looking for top-notch insurance service. Thank you for your continued support and excellent care!"

"Brittany Baskette went over and beyond to take care of our insurance needs. If you need a new agent, look no further than her, she is kind, compassionate and will have you and your family at her best interest. Can’t be happier! Thank you Brittany!!!"

"Aaron and Brittany are super to work with. I was dreading changing insurance but Brittany made it so easy. I feel like I not only have a new agent but also new friends. Plus they saved me a lot of money annually. Very thankful for this office."

"Worked with Brittany. Very helpful and patient."

"Brittany Baskette was very knowledgeable and helpful when I started looking to change my car insurance. She was pleasant to talk to and kind and polite. I recommend her for your insurance needs."

"I have used State Farm insurance for years and Aaron Stiles is a great agent. Shout out to Brittany. She knows her stuff and is very kind and courteous. If you ever need amazing insurance I highly recommend them."

"Mike was very knowledgeable and helpful. With his guidance, I combined different policies, while obtaining better coverage, at a savings. Highly recommend!"

"Easy to work with and very professional."

"Aaron and his staff consistently go above and beyond. Any needs I have ever had, have been met immediately and handled appropriately and in a timely manner, even when that means working past office hours. I truly appreciate Aaron and his staff and is exactly why I stay with his office for all my insurance needs. With his office you’re treated like family!"

"Aaron is absolutely Johnny on the Spot! Every time I have called he has taken care of my needs quickly and efficiently. 80% of the time he is the one that answers the phone and jumps right on whatever I need. Very impressive!"

"Aaron is the real deal in Insurance. Extremely professional & a willingness to help, whatever the circumstance. Connie is a great asset as well. Best Agent I've ever come across."